OUR GUIDING STRATEGIES
Stretching across four counties, West Des Moines is one of Iowa’s fastest growing
communities with a population of more than 76,000 people in 2026. Water is a fundamental
element in the community’s growth and expansion, and WDMWW works in tandem with the
city in planning for the future.
The Water Works abides by its time-honored policy of accommodating residential and
commercial growth while managing the process without placing undue financial burden on
existing ratepayers
As the community expands its borders to welcome new businesses and residents, those
who directly benefit financially absorb the costs of development including but not limited to
design, engineering and construction through water connection fees.
OUR VISION is to be a model public utility by...
Setting the standards
for others
Being continuously recognized for the quality of our work.
Providing excellent
customer service.
OUR VALUES identify the standards we exhibit in our attitudes and behavior...
TEAMWORK
We recognize that our success is dependent on our ability to work together as a highly effective team.
HIGH INTEGRITY
We will treat everyone as we would want to be treated and deliver the highest level of customer service possible.
DEPENDABILITY
We will be responsible and consistent in meeting our customers' expecations.