WEST DES MOINES WATER WORKS

DELIVERING RELIABLY SAFE
AND REFRESHING WATER.

West Des Moines Water Works

West Des Moines Water Works delivers water and services for one of Iowa’s fastest growing cities. As a full-service municipal utility, the Water Works is 100 percent funded from water revenues; service, property taxes or other funding sources are not used to operate, maintain or expand its operations.

Established more than 110 years ago, the Water Works employs 40 people and operates a treatment plant with the capacity to produce 10 million gallons a day.

Hands under running tap water
Water treatment facility
Water tower

How Can We Help You?

What can we help you with today? Please call our customer service representatives for assistance at (515) 222-3460 or follow one of the links below for assistance.

Information about starting, stopping, or transfering service can be found below.

After you receive your first bill in the mail with your account number and unique Web ID, you can visit our website or click the button below to register your account.

Your Municipal Services bill includes fees for several municipal services including Water, Sanitary Sewer, Storm Sewer and Solid Waste. The rates for water service are set by the Board Of Trustees of the West Des Moines Water Works. All other fees are set by the West Des Moines City Council.

News & Information

At West Des Moines Water Works, we strive to keep our customers and other key constituents informed with a variety of communication tools.

Our Service Line newsletter contains valuable information about various projects, water trends, concerns facing customers and water quality initiatives. We also communicate quarterly in the WDM Magazine with general articles about water facts and trends.

Our Annual Water Quality Report provides WDMWW customers with comprehensive information collected and analyzed as part of regular testing of our source water and treatment plant.

Our Service Line newsletter contains valuable information about various projects, water trends, concerns facing customers and water quality initiatives. We also communicate quarterly in the WDM Magazine with general articles about water facts and trends.

Our Annual Water Quality Report provides WDMWW customers with comprehensive information collected and analyzed as part of regular testing of our source water and treatment plant.

Builders & Developers

West Des Moines Water Works strives to make developing in our vibrant community an exciting, streamlined and straightforward process. We are accessible, offer stable rates and are always updating our infrastructure. With ample contractors can move forward on projects that promote the growth of the local economy.