General Office and Customer Service:
1505 Railroad Avenue West Des Moines, Iowa 50265 Customer Service: 515.222.3460 Fax: 515.222.3378
Hours: 7:30 am - 4:00 pm Monday-Friday
A. C. Ward Municipal Water Treatment Plant:
1505 Railroad Avenue West Des Moines, Iowa 50265
Plant: 515.222.3465 Hours: 7:30 am - 4:00 pm Monday-Friday
All garbage, recycling and yard waste questions or comments, such as reporting a broken or missing garbage or recycling cart, or to request an additional cart or change cart size, should be directed to Metro Waste Authority. Please click here to contact Metro Waste Authority.
To contact West Des Moines Water Works, please complete the below form. If you need to start, stop or transfer service, please click this link and complete the appropriate form.