West Des Moines Water Works
Delivering reliably safe and refreshing water.
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Contact Directory


General Office and Customer Service:
4200 Mills Civic Parkway, Suite 1D
West Des Moines, Iowa 50265
Customer Service: (515) 222-3460
Fax (515) 222-3378

Hours: 8:00 am - 5:00 pm Monday-Friday

A. C. Ward Municipal Water Treatment Plant:
1505 Railroad Avenue
West Des Moines, Iowa 50265

Customer Service: (515) 222-3460
Plant: (515) 222-3465
Fax (515) 222-3469

Hours: 7:30 am - 4:00 pm Monday-Friday


Diana Wilson, General Manager

Phone: 222-3510
Fax: 222-3378

To contact West Des Moines Water Works, please complete the below form. If you need to start, stop or transfer service, please click this link and complete the appropriate form.