Delivering Safe, High Quality
Water to West Des Moines
West Des Moines Water Works is committed to protecting the public health by providing our customers with consistently safe, clean, high quality water at the lowest possible cost. Water Works rules and policies are set by a five-member Board of Trustees who are appointed by the Mayor and approved by the City Council.
The Water Works is a full service water utility with 37 full time employees at two locations. The A. C. Ward Municipal Water Treatment Plant at 1505 Railroad Avenue has iron removal, softening, filtration, disinfection and a state certified laboratory. In addition to operating and maintaining this 12 million gallon per day facility, these men and women are responsible for the operation of more than 220 miles of water mains, approximately 2000 fire hydrants and valves, 22 wells, 6 pumping stations, 4 water storage reservoirs, and 5 water towers.
Administrative offices for the Water Works are located in the West Des Moines City Hall at 4200 Mills Civic Parkway. The General Manager, Accounting and Customer Service Departments and Water Meter Readers work from this location.
We encourage you to learn more about West Des Moines Water Works by browsing through our web pages. Please feel free to contact our staff at (515) 222-3460 about any water related concern. Emergency service is available 24 hours per day, 7 days a week.